Terms of Use

This page sets out the terms and conditions that govern your use of our online casino and sportsbook. It explains the relationship between us and you, the rules that apply when you open and use an account, and the basic obligations that keep the platform fair and secure. By registering or playing you accept these terms, any specific promotion terms and our privacy policy.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your username or password and notify support immediately if you suspect unauthorised access. Only one account is permitted per person, household and payment method. We may suspend or close accounts where we suspect fraud, bonus abuse, chargebacks or breaches of these terms. If an account is closed for a breach, any pending wagers, bonuses or balances may be withheld or forfeited.

Eligibility requirements

To use the site you must be at least 18 years old or meet the minimum age required by local law. You must be located in a jurisdiction where use of our services is lawful. We require identity and address verification (KYC) before processing withdrawals and may request documents at any time. We reserve the right to refuse registration or to block players from certain countries in line with legal and payment restrictions.

Acceptable platform use

Use the platform only for lawful gambling activity. Prohibited conduct includes attempting to manipulate games, collusion, automated play (bots), money laundering, providing false information, or attempting to circumvent limits and controls. Any behaviour that undermines fair play may result in account action and loss of funds. You must comply with any betting limits we set and with responsible gambling measures available in your account.

General bonus and promotion rules

All bonuses, free spins and promotions are subject to their specific terms and to these general rules. Wagering requirements and eligible games will be stated on the promotion page. Typical wagering ranges are 30x - 40x on bonus funds, and a maximum bet cap commonly applies during wagering (often around £5 per bet or spin). Welcome offers are limited to one per person, household and IP. We may withhold, cancel or reclaim bonuses and associated winnings where we believe rules have been abused.

Deposits and withdrawals

Minimum deposit and withdrawal amounts vary by payment method; a common minimum deposit is £10 and a common withdrawal minimum is £20. Deposit methods include cards, e-wallets, bank transfer and cryptocurrencies where available. E-wallet and crypto withdrawals are typically fastest once approved; card and bank withdrawals can take 1-5 business days. We do not normally charge internal fees but third-party or conversion fees may apply. Large withdrawals may be subject to additional checks and may be paid in instalments for compliance reasons.

Dispute resolution

If you have a complaint please contact support at [email protected] and include full details. We aim to acknowledge and resolve issues promptly. If we cannot reach agreement you may seek independent advice or use any formal dispute resolution options available in your jurisdiction. Using the platform does not limit your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. We will notify you of material changes via the account or by email. Continued use of the site after notification constitutes acceptance of the updated terms. Please review the terms regularly to remain informed of your rights and obligations.